Privacy Policy

CUBIC EGG JAPAN, K.K. ("CUBIC EGG", "We", "Our", "Us") are committed to protecting the personal information and privacy of the people ("You", "Users") who use the games and websites provided by us.

We have established the following privacy policy ("Policy") regarding the handling of information containing personal information about users of the services provided by us. To ensure that you can use our services with confidence, please read the following details and explanations carefully.

1. Scope of Policy

This Policy applies to all user information provided by customers who use our services. However, this Policy does not apply to external pages provided by third parties. Our website may contain links to web pages provided by third parties. If you are interested in their privacy policies, please check those published by each third party.

2. User Information to be Obtained and Purpose of Use

i. User Information to be Obtained

• App version information
• Device information (model name, OS, memory and storage capacity, device ID, IP address, language settings)
• Personal information provided by users (name, email address, contact details, date of birth, gender, IP address)
• Game logs, account and transaction information

ii. Purpose of Use

• To optimize the performance of the game
• For settlement and refund processing
• To respond to inquiries from users
• To notify users of service updates and policy changes
• To improve our gaming services
• To develop and provide new services and features
• To handle malfunctions
• To prevent unauthorized use

3. Additional Personal Information for Inquiries

We may request further personal information from users who make an inquiry, if necessary.

4. Protection of Personal Information

We strive to ensure that user information is not used, altered, disclosed, or deleted without authorization, in accordance with general corporate standards. Only authorized personnel can access user information, and all parties are bound by confidentiality agreements.

If any party violates the confidentiality agreement, they will be subject to legal or contractual consequences.

i. Security Limitations

While we work to ensure the security of our networks and systems, we cannot guarantee complete protection from malicious third-party access. Users should be aware of the risk of misuse through the network.

ii. Retention and Anonymization

Within the scope of this Policy, we may retain user information for a certain period during service provision. When the purpose of use ends, we will destroy or anonymize the data so that it cannot identify individuals.

5. Joint Use with Third Parties

We do not provide, exchange, lend, or sell user information to other individuals, companies, or institutions. However, for the purposes defined in section 2.ii, we may share user information as defined in 2.i with the following company:

• Cubic Egg Co., Ltd. (Vietnam)

6. Policy Revisions

We may update this Policy as necessary. Revised versions will be posted on our website and within our games. To ensure full protection of your rights, please check the latest version periodically.

Continued use of our services will be considered as acceptance of the revised Policy.

7. Inquiries

If you have any comments, questions, or other inquiries regarding this Policy, please contact us at:

Email: support@cubicegg.asia